Supreme places great emphasis on delivery of high quality products to its customers. All products sold must pass severe quality testing procedures, a standard inspection and testing plan is followed for all jobs.
Quality is a continuous process at Supreme - where organization-wide action is taken to increase effectiveness and efficiency of the engineering process. This means that we continuously concentrate on improving our own performance to ensure that you; the client - benefit. Our aim is to meet your expectations every time. We take a proactive attitude towards quality moving beyond Quality Control to provide Quality Assurance, so you can be confident that your requirements will be met with predictable quality - consistently. Our stringent process ensures that high quality standards are reflected as results in your business, guaranteeing your satisfaction every time. The quality is achieved by dedicated approach and the commitment to deliver the best to our customer at competitive cost, quality and within time.
QC inspection starts with checking of raw materials for compliance with specifications. The product is inspected at all stages of conversion for quality of dimensional tolerances. Surface preparation and coatings are inspected. All inspection records are retained on file for future reference.
We are committed to process adherence through process improvement plans. This includes allocating human resources and funds for Products Research and Development, who work to implement good practices and maintain high standards in every project.
Roles and responsibilities are clearly defined, reviews and audits are conducted regularly to identify non-conformance and verify compliance. When internal Quality Audits result in non-conformances, corrective action is triggered through corrective and preventive action plans. The effectiveness of all such plans are closely monitored. Customer complaints are recorded and detailed analysis is carried out. Corrective action is implemented with a view towards continual improvement.
Supreme’s Management reviews and audits all Quality Assurance activities.